Support

We're here to help you pass. Most answers are below — or send us a note.

Common questions

How do I cancel my subscription?

Subscriptions are billed through Apple. Open your iPhone Settings → tap your name → Subscriptions → DMV Permit Pass → Cancel. On Android, use the Google Play Store → Subscriptions.

How do I restore a purchase on a new phone?

Open the app, go to the paywall or Settings, and tap "Restore purchase." Make sure you're signed into the same Apple ID you bought with.

I found a question I think is wrong.

Please tell us! Use the "Report this question" button in the app, or the form below with the question. We fix reported questions fast.

Will my state be added?

Florida is first and all 50 states are coming. Enter your state in the app to be notified when it's ready.

Contact us

Prefer email? Reach us directly at russ@rgloomis.com.